Mahnaz Abedi; Hasan Ashrafi- Rizi; Firoozeh Zare –Farashbandi; Rasoul Nouri; Akbar Hassanzadeh
Volume 11, Issue 5 , October 2014, , Pages 593-606
Abstract
Introduction: Information seeking behavior is the most important subject of researcher’s interest for identifies the real needs and problems of the users in retrieving and using information. The outcome of the process at the Search Information Review the manner and type of information that can ...
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Introduction: Information seeking behavior is the most important subject of researcher’s interest for identifies the real needs and problems of the users in retrieving and using information. The outcome of the process at the Search Information Review the manner and type of information that can be referred Gnndgan offered. The aim of this research is Comparison on Information Seeking Behavior of the Post Graduated Students in Isfahan University of Medical Sciences and Isfahan University in Writing Dissertation based on Carol Kuhlthau Model of Information Search Process in 2012. Methods: Research method is survey and data collected tool is Narmenji questionnaire that is based on kracker questionnaire, namely "research process questionnaire” and it is localized. Validity tools confirmed by LIS professionals and Narmnjy (2010) has mentioned Cronbach's alpha levels for the reliability of the questionnaire for the cognitive aspects (thoughts) of 78% and 87% for the emotional aspects (feelings). The population of the study was all master students of Isfahan University of Medical Sciences and Isfahan University who entered the University. The sample size was determined 196 people based on the Cochran formula and sampling was simple random. Type of statistical was description (mean and frequency) and inferential (Independent T-test and Pearson Correlation) and the software which is used was SPSS20. Results: The findings showed that there were some major differences in following up the Kuhlthau model between students of Isfahan University and Isfahan Medical Sciences University, so that Isfahan Medical Sciences University followed only In one or more stages the order steps of this pattern. In the first stage (uncertainty) and sixth (relief), no significant difference was found between students at the two universities. While none of the stage of thoughts, there was no difference between the two universities. Differences in actions (total stages) were significant between these two universities. The relationship between gender and the Kuhlthau model showed that there is a significant relationship the fourth stage (Formulation) and the total score of feelings. Also there was a significant and inverse relationship between the third stage (Exploration) of feelings and age of students. Conclusion: The results showed that in writing dissertation Isfahan University students did not act in accordance with the stage of Kuhlthau model and only Isfahan Medical Sciences University student 20% act in accordance with its order. There are significant differences between some of the stage of feelings and actions of students' information seeking behavior of two universities. There is significant relation between fourth stage (Formulation) of feelings Kuhlthau model with gender in a way that men show greater confidence in the information seeking process. In the third stage of the feelings (doubt) there is a significant inverse relation with age so that older student shows less doubt in the process of information seeking. Key Words: Information Seeking Behavior; Students; Dissertation; Academic; Universities.
Sayed Mohammad Ehsan Farahabadi; marziyeh Fattahi; Mehrzad Artang; Akbar Hassanzadeh
Volume 9, Issue 7 , December 2012, , Pages 997-1005
Abstract
Introduction: One of the most important duties of manager is to organize and maintain enterprisesystems. Managers are responsible for the amount and type of employee commitment to the values oforganization. Committed and loyal workforces have significant impact on health service delivery in healthorganization. ...
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Introduction: One of the most important duties of manager is to organize and maintain enterprisesystems. Managers are responsible for the amount and type of employee commitment to the values oforganization. Committed and loyal workforces have significant impact on health service delivery in healthorganization. The purpose of this study was to identify average of three dimensions of commitment (i.e.affective, continuous and normative commitment) of disaster management and emergency medical staff.Methods: This cross-sectional study was carried out in 2011. The staffs of Isfahan Emergency Medicaland Disaster Management Center (Iran) were the study subjects. Sample size was estimated as 128subjects using simple random sampling with 0.2 as the accuracy of sampling. Data were collected usingquestionnaire that its validity and reliability had been tested in past studies. Data were analyzed by SPSSsoftware and application of Spearman correlation and analysis of variance (ANOVA).Results: The mean score of organizational commitment was 59.7. The score of affective commitment was69.2 (first rank), continuance commitment was 50.6 (third rank) and normative commitment was 56.4(second rank). The maximum score was 100.Conclusion: Due to the critical role of emergency medical staff in ensuring the health of people and savethem in case of accidents, it is essential for managers to concentrate on organizational culture and alsocontinuous commitment by activities such as increasing job security, creating positive changes inorganizational culture, providing appropriate training and orientation before the recruitment. Incentiveprograms with the aim of increasing organizational commitment in employees could be another solution
Mohammadreza Hashemian; Mohammad Javad Alemokhtar; Akbar Hasanzadeh
Volume 9, Issue 3 , May and June 2012
Abstract
Introduction: The LibQUAL model measures 3 dimensions on a scale of approximately 22 aspects of services. The purpose of the present research was to evaluate the quality of services provided by libraries of Isfahan University of Medical Sciences using the LibQUAL model. Methods: In a descriptive research, ...
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Introduction: The LibQUAL model measures 3 dimensions on a scale of approximately 22 aspects of services. The purpose of the present research was to evaluate the quality of services provided by libraries of Isfahan University of Medical Sciences using the LibQUAL model. Methods: In a descriptive research, 368 users of libraries of Isfahan University of Medical Sciences participated. Data was collected by the LibQUAL questionnaire. Independent samples t-tests were conducted to analyze the data in SPSS. Results: There were significant negative gaps between minimum levels of services, perceived levels of services, and desired levels of services in all 22 aspects and all 3 dimensions of LibQUAL model. Conclusion: Constant evaluation of all aspects of the LibQUAL model and user education are essential. Keywords: Evaluation; LibQUAL; Libraries.
Assadollah Shams; Mohammad Hossein Yarmohammadian; Akbar Hassanzadeh; Hadi Hayati Abbarik
Volume 8, Issue 8 , January 2012, , Pages 1086-1096
Abstract
Introduction: Due to the intense competition that has dominated the world economy, providing additional services to customers and quality improvement are not considered as added value but as necessary and inevitable. Therefore, higher education, and focusing on customers, particularly students, is the ...
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Introduction: Due to the intense competition that has dominated the world economy, providing additional services to customers and quality improvement are not considered as added value but as necessary and inevitable. Therefore, higher education, and focusing on customers, particularly students, is the main pillar of progress and comprehensive development of each country. Hence, the purpose of this study was to determine the scores of customer-oriented criteria according to the viewpoints of students of Isfahan University of Medical Sciences, Isfahan, Iran.Methods: This analytical, cross-sectional study was conducted in 2011. Research community included all students in 7 schools of Isfahan University of Medical Sciences. Sample size was calculated as 384 persons. Data collection tool was a self-made questionnaire evaluated the four criteria of customer-oriented (student-oriented) approach. It covered customer orientation of the university management, faculty, educational departments, and the educational process. All assessments were made based on a Likert scale. Validity and reliability of the questionnaire were also evaluated. Finally, using SPSS, independent t-test and analysis of variance (ANOVA) were performed to analyze data.Results: Score of educational departments (53.45) was higher than the other criteria. Faculty (50.27) and educational processes (46.12) had the highest level of customer-orientation.However, management had minimal impact (40.56) on promoting customer-orientation. Gender and level of education were significantly associated with most customer-orientation criteria, i.e. women and master's course had the highest levels of customer-orientation criteria.Conclusion: Since gender is considered as a determining factor in medical and health-related services provision, customer-orientation can differ in various aspects between universities of medical sciences. In order to improve customer-orientation, attention needs to be paid to student-centered activities.
